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Contact Form
The Contact Form is a vital communication module for our CMS, designed to bridge the gap between website visitors and business owners. It provides a clean, user-friendly interface for lead generation and customer enquiries.
What is the Contact Form Add-on?
This add-on is a functional lead-capture tool that allows users to receive messages directly from their website. It is built with a focus on simplicity and data privacy.
Key Features
- Essential Input Fields: Includes dedicated sections for Name, Email Address, and a large Message box to ensure all necessary information is captured.
- Placeholder Text: Guided input fields (e.g., "Enter Your Name") help users understand exactly what information is required.
- Mandatory Field Validation: Marked with asterisks (*), the form ensures users cannot submit incomplete enquiries.
- GDPR-Ready Consent: A built-in tick box for data consent ensures that the business remains compliant with privacy regulations regarding the storage and use of personal details.
- Call-to-Action (CTA) Button: A high-contrast "Submit" button with a directional arrow icon to encourage form completion.
Why Have a Contact Form?
A dedicated contact form is more effective than simply listing an email address for several reasons:
- Professionalism: It provides a structured way for clients to reach out, making the business appear more organised and established.
- Spam Reduction: By using a form instead of a "mailto" link, you protect your business email address from being scraped by automated spam bots.
- Data Compliance: The integrated consent tick box helps you meet legal obligations for data protection, building trust with your visitors.
- 24/7 Lead Generation: The form acts as a silent salesperson, collecting enquiries even when the office is closed.
Technical Implementation & Best Practices
To ensure maximum conversion rates, consider the following technical aspects of the form:
Clean Design and UX
The form uses a two-column layout on desktop to save vertical space while maintaining a minimalist aesthetic. The generous spacing between fields prevents the user from feeling overwhelmed.
Mobile-First Optimisation
The form is fully responsive. On smaller screens, the layout automatically stacks into a single column, ensuring that input fields remain large enough for easy typing on mobile keyboards.
Secure Submission
All data entered into the form is transmitted securely. Once a user clicks "Submit," the CMS processes the data and can be configured to send an instant email notification to the site administrator.
Feature Summary
| Feature | Description |
|---|---|
| Validation | Prevents submission if required fields are left blank. |
| Privacy Compliance | Includes a mandatory "I consent" tick box for data handling. |
| Customisable Fields | Easily manage which fields are active through the CMS dashboard. |
| Direct Integration | Messages can be viewed within the CMS or forwarded to a chosen email address. |
Would you like me to create a "Privacy Policy Template" that your customers can use to explain how they handle the data collected through this form?